Frequently asked questions
Smartphone
Will the phone lag during regular use?
Proton Smartphone is built with a highly compatible processor to ensure smooth regular usage.
How long does the battery last?
Proton Smartphone is built with a long-lasting battery to ensure day-long usage.
Can I play basic games smoothly?
Proton Smartphone is built with a high-end processor to handle basic games smoothly.
Is the camera good for selfies and social media?
Proton Smartphone is built with a high-resolution camera with image stabilization for better selfies and social media.
Can I get service easily if something goes wrong?
Proton Smartphone has service centers all over Bangladesh to ensure handling necessary service issues.
Is the display strong enough to handle accidental drops?
Proton Smartphone has Iron-Guard protection as well as durable protection glass for handling accidental drops.
Will the battery drain fast if I use mobile data all day?
Proton Smartphone is built with a long-lasting battery and better optimization for lower battery drain when mobile data is used all day.
Is the loudspeaker good for music and videos?
Proton Smartphone provides a loud speaker with High Decibel Audio Output for music and videos.
Does it heat up during gaming or long usage?
Proton Smartphone ensures proper heat management during gaming or longer usage.
Feature Phone
Is the sound loud and clear during calls?
Proton Mobile provides clear and loud sound quality for calls.
How long does the battery last on a full charge?
On a full charge, the battery of Proton Mobile lasts for 5–7 days easily.
Does it support long standby time?
Proton Mobile supports long standby time.
Is the torch strong enough for outdoor use?
Proton Mobile provides a strong torch for outdoor use.
Is the keypad durable for long-term use?
Proton Mobile provides durable keypads that ensure long-term use without damage.
Can I charge it easily with modern chargers (Type-C)?
Proton Mobile is easily chargeable and supports Type-C charging.
Does it work smoothly without hanging?
Proton Mobile works smoothly without any hang or lag.
Is it suitable for elderly users?
Proton Mobile is perfectly suitable for elderly users as it is easy to use.
Will it break easily if dropped accidentally?
Proton Mobile ensures durability with high-grade materials so the phone will not break easily in accidental drops.
Where can I get service or support if needed?
Users can get service or support all over Bangladesh, as Proton Mobile has service centers across the country.
Earbuds
Is the sound clear for calls and online meetings?
Proton Earbuds provide automatic noise cancellation for clear calls and online meetings.
How strong is the bass for music and videos?
Proton Earbuds are built with high-decibel drivers for heavy bass for music and videos.
How long does the battery last with the case?
Proton Earbuds ensure day-long battery and last longer with the charging case.
Does it disconnect frequently during use?
Proton Earbuds do not disconnect frequently during use.
Is it comfortable for long listening sessions?
Proton Earbuds provide an ergonomic ear design for comfortable long listening sessions.
Is it suitable for gaming and video watching?
Proton Earbuds are suitable for gaming and video watching.
How fast does it charge?
Proton Earbuds charge very fast.
Is after-sales service available in Bangladesh?
Proton has after-sales service available in Bangladesh.
Powerbank
How many times can it fully charge my phone?
Proton Powerbank can fully charge devices multiple times.
Does it support fast charging?
Proton Powerbank provides fast charging.
Is it safe to use overnight?
Proton Powerbank is safe to use overnight.
Can I charge two devices at the same time?
Proton Powerbank can charge multiple devices at the same time.
Does it heat up during use?
No, Proton Powerbank does not heat up during use.
How long does it take to fully recharge the power bank?
Proton Powerbank takes less than one hour to get charged fully.
Is it compatible with all Android devices?
Yes, Proton Powerbank is compatible with all Android devices.
Is it allowed on flights or travel-friendly?
Yes, Proton Powerbank is allowed on flights and is travel-friendly.
Charger
Does it support fast charging for my phone?
Yes, Proton Charger supports fast charging in phones.
Is it safe to use overnight?
Yes, Proton Charger is safe to use overnight, but it is not recommended.
Will it damage my phone battery over time?
No, Proton Charger will not damage phone battery over time.
Does it heat up during charging?
No, Proton Charger does not heat up during charging.
Can I use it with other brand smartphones?
Proton Charger can be used with other brand smartphones.
Is the cable included or sold separately?
Cable is included with Proton Charger.
Is it suitable for travel and daily carry?
Proton Charger is travel-friendly and suitable for daily carry.
Does it support Type-C devices?
Yes, Proton Charger supports Type-C device charging.
Is it certified and tested for safety?
Yes, it is tested for safety as QC passed certifications.
Is after-sales service available in Bangladesh?
After-sales service of Proton Charger is available all over Bangladesh.
Smart Watch
Does it track heart rate and sleep accurately?
Proton Smart Watch tracks heart rate and sleep close to accurately.
How long does the battery last?
Battery of Proton Smart Watch lasts 4–5 days easily.
Is it compatible with Android & iOS devices?
Proton Smart Watch is compatible with both Android & iOS devices.
Can I use it while swimming or in rain?
Yes, with an IP67 rating, users can use it while swimming or in rain.
Does it support call & message notifications?
Yes, Proton Smart Watch supports call & message notifications.
Are the straps interchangeable?
Yes, Proton Smart Watch straps are interchangeable.
Does it have an alarm, stopwatch, and other useful features?
Yes, Proton Smart Watch has an alarm, stopwatch, and other useful features.
Is it durable for everyday rough usage?
Yes, Proton Smart Watch is durable for everyday rough usage.
Is it certified and safe for long-term use?
Yes, Proton Smart Watch is safe for long-term use.
Is after-sales service available in Bangladesh?
Yes, after-sales service of Proton Smart Watch is available in Bangladesh.
